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Shipping Schedule

Shipping takes place on 10:00 a.m. ~ 19:00 p.m. business days.
Shipping is not available on weekends and holidays.

Same Day Delivery

Same day delivery is available for orders submitted before 12:00 noon, payments by credit card, and with all items in stock.
Excluding weekends and holidays.




Notation Based on Specified Commercial Transactions Act

Kenji Kato CEO
Head Office Address
207 Benten-cho, Seto City Aichi Prefecture, Japan 489-0945
Phone Number
FAX Number
Mail Address
Necessary expenses in addition to product price
Bank transaction fees, COD (540 JPY), shipping fees, and consumption tax are to be paid by the customer.
For international shipping, extra packing charge, consumption tax (for applicable residing countries) are to be paid by the customer.
<We may not be able to accommodate for some regions and countries>
How to order
Phone / FAX / E-mail / Webstore
Payment methods
Advance payments / bank, postal transfer
upon shipping / credit card, COD
Payment period
Within 3 weeks after submitting order
Delivery time
2-3 business days after payment has been confirmed
Returns and Exchanges
Returns and exchanges are not accepted.
Returns and exchanges are accepted only for defective items or in case wrong items are delivered.
In such cases, customers are to notify us through established procedures within 7 days upon receiving the products.
Shipping costs for returns and exchanges are to be paid by MARUMITSU POTERIE in such cases.